I see a lot of this - great ad campaigns that are well written, artfully designed, and oozing with carefully deliberated marketing strategy - and yet, they seem to talk over the consumer.
As Mr. Manners relates in his new book:
Relevant brands understand certain principles:
- Insight. Relevant brands care about what we actually do, not just what we think. (Side note: Here's a great company that helps you figure that out.)
- Innovation. Relevant brands know the difference between what's purely remarkable and what actually works.
- Investment. Relevant brands understand the imperative of sparing no expense when it comes to satisfying our needs.
- Design. Relevant brands live and breathe simplicity.
- Experience. Relevant brands realize that it's more important to touch us in real life than on television.
- Value. Relevant brands are more than worth every penny.

